Topic: Major Themes in the novel One Night at the Call Center
Name: Nasim .R. gaha
Roll No:20
Email id: gahanasim786@gmail.com
Enrollment no : 2069108420190014
Seam: 4
Submitted to Department of English MKUBU.
About Other
He was born in 1974 in New Delhi. chetan Bhagat studied at Army Public School, New Delhi, and went on to obtain his degree in Mechanical Engineering from the Indian Institute of Technology IIT, Delhi. He also holds an MBA degree from the Indian Institute of Management IIM. After finishing his degrees, he start working in Hong Kong as an investment banker. chetan Bhagat has also received many awards such as the Publisher’s Recognition Award and Society Young Achiever’s Award In the year 2010, chetan Bhagat was listed among the World’s 100 Most Influential People by Time magazine. Four of his books have been adapted in films.
Major Themes in the novel One Night at the Call Center
Phone call from God:-
The phone call from God is one of the major theme in the novel. In this novel writer has presented God as a friendly figure rather than a boss. God is presented in a modern way and shown as speaking in modern modern rather than the stereo‐typical pure English or Latin that one commonl encounterGod saying.
In the novel each characters endure from their personal problems and when they are in difficult situation they get phone call from God. When they all go outside from call center at the night go to club.
After enjoying they coming back to the call center at that time their car Quails crashes into a construction site hanging over a mesh of iron construction road. They are unable to phone call for as there is no mobile phone network at that place. In that accidents shyam’s mobile phone starts up ringing. The phone call is from God. God talks with everyone and listen their problems and gives them suggestions and to improve in their life. The conversation with God motivates the characters to such an extent that they get ready to face their problems with ulmost determination and motivation. The story takes a dramatic and critical turn through a due ex machine when the characters receive a phone call from God.
Nationalism:
In the novel One Night @ the Call Center writer introduces a young India and their problems like six characters, shyam, Radhika, Esha, Priyanka, Vroom, and Military uncle of the novel they facing problems because they working in the call center. Once they get call from God to solve problem and the novel also about to call to alarm to India to the young people within it.
“Nationalism involves national identity, by contrast with the related construct of patriotism, which involves the social conditioning and personal behaviors that support a state’s decisions and actions”
Having had to suffer the country being screwed up by politicians for so years, the potential of the nation and its people is finally being allowed to flourish. In call center most of the people work in a night shift and get many calls from the America and solve their problems.
In the novel characters working in the call center and their bay’s name is “Western Appliances Strategic Group” or WASG. They deal with the customers of home appliances such as refrigerator, oven and vacuum cleaners. These strategic customers call a lot and are too difficult to figure out things. So they thinks that they dealing with on the lines from America and even bigger up the management pecking order.
When Vroom talks to God, Vroom says,
“I should not have taken up a job just for money. Call center pays more, but only because the exchange rate is in the favor Americans. They toss their loose change at us. It seems like a lot of rupees but jobs that pay less could be better there could be jobs that define me, make me learn or help my country Vroom’s ideas are very anti American so he says that,
“Americans suck the life blood out of our country’s most productive generation” The implication is that Indian too must develop a greater sense of itself and reject the easy path of playing second fiddle to the U. S.
Marriage:-
Theme of marriage is also very important. First theme of the marriage is shows in Priyanka's character. She is living with her mother and her mother is very ambitious for her marriage with Ganesh. her Mother decided her marriage very earlier so that Priyanka doesn't like that.
Radhika is married but also working lady. But her mother in law does not like this and her husband also has another girlfriend.
Deus Ex Machine :-
This is a climax of the one night at the call center novel. Deus Ex Machina means " God From Machine". Here a writer has composed himself into a corner for moving ahead. After this novel all it brings a happy ending or a comic device for audience. Deus Ex Machina is used in this novel by chetan Bhagat when all characters met an accident and no any source are there to save their lives. At that time God call save them with many messages for life. After that they all restart their lives from God's advice of living life happily and They all tried a lot of solve their problems from their lives. So that happy ending is here from God.
“Deux ex machina is calque from Greek meaning “God
from the machina”
Deux ex machina is term which has evolved to mean a plot device whereby a seemingly unsolvable problem is suddenly and all of sudden resolved by the contrived and unexpected intervention of some new event, characters, ability and subject. It can be intended to move the story forward when the writer has “painted himself into a corner” and sees no other way out, to surprise the audience In same way Chetan Bhagat used deux ex machina in this novel. Where he finds that the all characters are in trouble situation he uses a call from God to resolve a plots.
Modernization:
One Night @ the Call Center deals with issues of young people, including questions about career, inadequacy, marriage, family conflicts in a changing India, and the relationship of the young Indian middle class to both executive and ordinary clients whom they serve in the United States.
In this novel Bhagat’s aim is to convey a message to the people of India from the situation of the characters like the harshness of the situation of women in India. Esha who wants to become a model for that she forced to slept with 40 years old designer and it represents the dark side of the India.
Throughout the novel Bhagat presents modernity like smoking is the contemporary metaphore of melancholic state of being depression, stress, feel bad. Bhagat also talks about the Indian family like the situation of Radhika in her in law’s house. Like on day she do house hold works and in night she works in call center.
Love :
heme of love is a major theme in one night at the call center novel.
1. Priyanka and Shayam : Earlier Priyanka and Shayam were in relationship but now Priyanka engaged with NRI boy named Ganesh, living in US.
2. Esha and Vroom : Here Esha wants to become a model , and on the base of it she slept with a designer for modeling contract. Another side Vroom loves her a lot but can not describe only because of her dream of modeling and desires.
3. Radhika : Radhika is a married girl , living with her mother-in-law. She also loves her husband too much but her husband also cheated her. He had one girl friend named Payal.
4. Military Uncle : Theme of love also shown in this characters. Military uncle loves his grandson very much who is living in abroad with his son. But His son ignored him a lot.
Globalization
“Globalization is a process of interaction and integration among the people, companies, and governments of different nations, a process driven by international trade and investment and aided by information technology” (Globalization)
The effect of Globalization also describe in the novel through the struggle of each character‘s life. The Globalization is an economical movement. The title of the novel itself tells about the effect of globalization in call center. Thee Novel is based on the working people in Call Centre.
In the call center every workers name are changed Varun Malhotra called as Victor , Shayam Mehra as Sam Mercy , Radhika as Ragima Jones, Esha Singh as Eliza. These people have to change their names for American.
Through this Bhagat wants to give message to the Indians that who working in call center they just get good salary but it not give the opportunity to do something else or show their skills and creativity into their work. In the novel due to slack in software industry the call center wanted to cut down the number of employees. Its effects on the people who are working in the call center it brings all the people under burden. literally this novel talks about the anxieties, fears, and stress of call center employees. So in the novel shows the positive and negative effects of Globalization on people’s life.
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